Please note that all items are tested and working before listing, unless otherwise stated above in condition or title section. Please make sure that your message includes as much detailed information as possible to assist our team in addressing your concerns. If possible, please include photos or video to assist in understanding the problem. We are not staffed to research/report compatibility concerns. Please do not message out team regarding compatibility. We typically take offers on our items. If offer option is not available, send us a message. If you don’t hear back, your offer is not acceptable. Feedback from customers has a direct impact on our sales. UPS Next Day Air (Next day). If a replacement is available, it will be offered through the return system. Please use the return service, we care about your safety and ours. We will process your return within 1-3 days after we receive the item back. MORE THAN JUST A SALE. Gonzalez Global LLC provides sales and consulting expertise for Keeper of The Grumper Foundation in Tucson, Arizona. Learn more about Keeper of the Grumper Foundation by googling them, since we cannot post a direct link in description of this product. TERMS AND CONDITIONS OF SALE. Inspection of Goods & Return. Excuse for Delay or Failure to Perform. In the event any provision of this Agreement is deemed invalid or unenforceable, in whole or in part, that part shall be severed from the remainder of the Agreement and all other provisions should continue in full force and effect as valid and enforceable. The failure by either party to exercise any right, power or privilege under the terms of this Agreement will not be construed as a waiver of any subsequent or further exercise of that right, power or privilege or the exercise of any other right, power or privilege. Legal and Binding Agreement. This Agreement may be entered into and is legal and binding both in the United States and internationally. The Parties each represent that they have the authority to enter into this Agreement. Governing Law and Jurisdiction. The Parties agree that this Agreement shall be governed by the State and/or Country in which both Parties do business. In the event that the Parties do business in different States and/or Countries, this Agreement shall be governed by Arizona and United States law. The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties.